What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
I stopped in to ask a question and discovered Dye's had sold the business. I talked to the new owner, John. He was very friendly and very knowledgable about cars. He took the time to thoroughly explain things to me. I'm sorry to see Dye's go but feel very comfortable with Crafton's.
Incredibly fair prices and since I made an appointment I was in and out in the blink of an eye.
Stopped in and talked to the owner. Super nice guy! I know is family from back in the day and they are good people.
If you need some repair or maintenance give him a try....he will treat you right!
Excellent car repair run by wonderful people.
I got my A/C repaired at Crafton while visiting Beavercreek based on recommendations of friends in the area, and I certainly understand their high praise. Despite several issues in the part getting delayed that were out of Crafton's control, Josh and Sara went out of their way to get the part and get it installed fast enough for me to drive back home on time. I highly recommend Crafton!
Great shop with great people. They got me in later at night and took car of a problem even though I was from further away. They did a great job with my car and got me back on the road promptly. Super happy with this place.
I am very pleased with the fast and friendly service by Josh with a fair price to fix air condition in my Saab 9-3.
Feels so relive form hot climate, Air condition is giving the nice and cold air.
Josh and Sara are wonderful, they are very caring people
I highly recommend taking your vehicle to this shop for repairs. I was very stressed searching for an affordable price to get a clutch job done, and a place that would do a good job. Josh and Sarah both were very friendly, knowledgeable, and most importantly to me; HONEST. You can tell Josh truly has a passion for helping people and fixing cars. Him and his shop is what this community/area needs. He was honest and upfront over the phone. He and Sarah communicated their progress on my car throughout the whole job. If your car needs any kind of repair; GIVE THIS SHOP A CALL. Moving forward I will definitely be a lifetime customer. Thank you guys for the great work!